Shipping & Returns Policy

Last updated: October 2026 — Life Nootropics

Shipping Information

Processing Time
Orders are typically processed within 1–2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Methods
We offer several shipping options to ensure your research peptides arrive safely and in optimal condition. All peptides are shipped with appropriate protective packaging and temperature control measures. Temperature-controlled shipping options are available upon request.

Delivery Times
Delivery times vary based on your location and selected shipping method:
• Standard Delivery: 4–6 business days
• Express Delivery: 1–3 business days (Orders placed before 2:00 PM)

Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and selected transit method.

Product Handling & Receiving

Upon receipt of your order, we recommend the following protocol:

Inspect the package immediately upon arrival for any signs of transit stress.
Store lyophilized peptides according to laboratory specifications (at -20°C in a dry, dark environment).
Keep bacteriostatic water at room temperature (do not freeze).
Contact our laboratory support team immediately if there are any discrepancies with your shipment.

Returns & Refunds

Quality Guarantee
Life Nootropics stands behind the quality and purity of our research peptides (≥99.0% verified by third-party HPLC and Mass Spectrometry analysis). If you receive a damaged or defective product, please contact us within 48 hours of delivery.

Return Conditions
Due to the biological nature of research peptides and strict storage temperature requirements, we can only accept returns for:
• Damaged products during transit
• Incorrect items shipped
• Manufacturing or container defects verified upon arrival

Non-Returnable Items
For laboratory safety, purity, and biosafety quality reasons, we cannot accept returns of opened, reconstituted, or improperly stored peptide vials.

Refund Process
Approved returns will be refunded to the original payment method within 5–10 business days of receiving and inspecting the returned item.